Office Firewall/Router Back to normal, all office services are back to normal, we are still looking into why it happened as the software provider claims it should not have happened but it did.

Office Firewall/Router Update, For some reason there was a auto update that caused the router to reboot, in turn the same update is causing the firewall to not come back to normal, which is causing some outages, we are trying to trace down the direct problem and fix it ASAP.

Office Firewall/Router Down, For some reason our office firewall is down we are looking into the problem.

Office main link back online.

Office Main Link down, Due to work by NBN our office main link is down.

Upstream SIP network back to normal.

Upstream provider has reported an outage in there network to there SIP network, this doesn't actually effect our office.

Office NBN Planned Outage, NBN has stated they will need to urgent work on the NBN POI that our office is connected to on the 28 Jan 2023 from 0300 to 0500, our office will be on its backup link during this time.

Office NBN Planned Outage, NBN has stated they will need to be working on the NBN POI that our office is connected to on the 02 Feb 2023 from 0300 to 0400, our office will be on its backup link during this time.

Office Main power back online, Ausnet got the job done early and so we are back on mains power.

Office Main power down, Ausnet working on the high voltage down the road from the office, we are running on backup generator.

Office Main power outage, Ausnet has Scheduled a mains power outage set for the 25th Jan 2023 from 8:45am to 4pm, during this time the office will be running on backup generator.

Customers websites update, To all customers that use Wordpress and not have the site directly managed by our office, There is a Security Vulnerability in both the main Software and the plugin's that must be fixed ASAP, You can view some of the info about the Vulnerability by clicking here WP, for the safety of our other users our office has forced the use of IP Blocker on the sites we can access, and for the sites we can not that site is suspended till the site is fixed, the fix is easy "UPDATE IT" both the Core and all Plug In's, you can also have it do this automaticity as the software supports this, Of note; if for some reason your update brakes your site, we can revert you site back to the last off server site backup, please call us for more info.

Main Hosting server Back online, it came down to a customers account that caused the firewall to block the server, tho the fix was in place before it blocked the IP and so upstream is looking into why it did not mark it as fixed.

Main Hosting server Update, We have contacted upstream and they are looking into the problem.

Main Hosting server Update, We have access to the server but are looking into what is causing these time outs as from our side we don't see a problem.

Main Hosting server, ping time outs, we are looking into a problem we are seeing on our main server with ping timeouts.

Customers Websites, We have had a few people not keep there website secure and so for these sites we have had to place a hold on the site till the security updates are done, we will be doing these update over the next few days,
To Note; the sites effected are not maintained by HE, we are hosting only and so this comes back to the customer who failed to follow standard security updates
If the site can not be updated then the site will remain on hold till the customer fixes there problems.

Office IPv6 Main Link back online, from our side it looks to have been a core crash in Sydney on the ipv6 network.

Office IPv6 Main Link down, we are looking into this.

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